Terms and Conditions

Last updated: 17.09.2024

1. Introduction

Welcome to HeyDutch (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your use of our website located at https://www.heydutch.com (the “Service”) and any related services, including our Dutch language and integration courses, operated by HeyDutch.

Please read these Terms carefully before using our Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.

2. Definitions

For the purposes of these Terms and Conditions:

  • “Service” refers to the HeyDutch website and all content, services, and products available at or through the website, including but not limited to our Dutch language courses and integration programs.
  • “User,” “You,” and “Your” refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
  • “Company,” “We,” “Us,” and “Our” refers to HeyDutch.
  • “Content” refers to text, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or forms part of our Service.
  • “Course” refers to any educational program, class, or material offered through our Service.

3. Use of Service

Our Service provides online courses for Dutch language learning and integration into Dutch society. You must be at least 18 years old to use this Service. By using our Service, you represent and warrant that you have the full right, power, and authority to enter into and comply with these terms.

4. User Accounts

When you create an account with us, you must provide accurate, complete, and up-to-date information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

5. Course Enrollment and Access

Upon enrolling in a course, you will have access to the course materials for the duration specified at the time of purchase. We reserve the right to modify, update, or discontinue any course at our discretion.

6. Payment and Refunds

Course fees are as stated on the website unless otherwise agreed in writing. We offer a 14-day money-back guarantee. If you're not satisfied with the course, you can request a full refund within 14 days of purchase, provided you have not completed more than 15% of the course.

7. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of HeyDutch and its licensors. The Service is protected by copyright, trademark, and other laws of both the Netherlands and foreign countries.

8. Limitation of Liability

In no event shall HeyDutch, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Changes to Terms

We reserve the right to modify these Terms at any time. If we make changes to these Terms, we will post the revised Terms on this page and update the “Last Updated” date at the top of these Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at support@heydutch.com.